TERMS & CONDITIONS

Effective Date: 26 October 2025 Last Updated: 22 July 2026

These Terms and Conditions (“Terms”) govern your access to and use of the 21-Day Digital Detox for Kids Transformation System and all associated digital products, bonuses, downloads, email content and materials (together, the “Products”) provided by DEEJNZ Limited (“Company”, “we”, “our”, “us”), a company registered in New Zealand. By purchasing, accessing, downloading or using our Products, or by using the website janinecartwright.com (the “Site”), you agree to be bound by these Terms. If you do not agree to these Terms, do not purchase, access or use our Products or the Site.

1. Definitions

In these Terms, unless the context requires otherwise:

•             “Company”, “we”, “our” and “us” means DEEJNZ Limited, a company registered in New Zealand.

•             “You” and “your” means the individual purchasing, accessing or using the Products or the Site.

•             “Products” means the 21-Day Digital Detox for Kids Transformation System, however marketed, named or branded from time to time, and any associated digital products, including without limitation PDFs, workbooks, worksheets, guides, templates, checklists, printables, bonus materials, videos, audio files, email courses and any other digital content supplied by the Company. For the avoidance of doubt, the Products may be referred to in our marketing materials, sales pages, emails or checkout pages under variant, abbreviated or updated names, including without limitation “The 21-Day Digital Detox Transformation System”, “The Digital Detox for Kids”, “The Digital Detox Formula”, “Digital Detox for Kids Transformation System”, "Digital Detox Guide Bundle" or any substantially similar name; all such variants refer to the same Products and are governed by these Terms.

•             “Content” means all text, graphics, images, logos, branding, audio, video, downloadable files, email communications and other materials contained in the Products or on the Site.

•             “Site” means janinecartwright.com and any related sales pages, checkout pages or subdomains operated by the Company.

•             “Household” means you and the members of your immediate family who ordinarily reside at the same residential address as you.

•             “Refund Policy” means the refund terms set out in Section 19 of these Terms.

•             “Privacy Policy” means the privacy policy published on the Site, as updated from time to time.

2. Company Information

The Products and the Site are owned and operated by:

DEEJNZ Limited (a company registered in New Zealand) Contact: [email protected]

All legal agreements relating to the Products are between you and DEEJNZ Limited.

3. Brand Persona Disclosure

The Products and the Site are presented under the “Janine Cartwright” brand. “Janine Cartwright” is a pen name and fictitious brand persona used for educational, publishing and marketing purposes. “Janine Cartwright” is not a real individual. All Content is created and published by the DEEJNZ Limited team, and the Janine Cartwright persona does not represent the credentials, qualifications, professional registrations, or clinical or teaching experience of any real individual. No representation is made that the Content is authored, reviewed or endorsed by a psychologist, paediatrician, therapist, counsellor, teacher, or any other licensed or registered professional. The persona, its name, image, story and associated branding are the intellectual property of DEEJNZ Limited. Images used on the Site and in our marketing materials, including any depiction of the “Janine Cartwright” persona and of parents, children or families, may be AI-generated or illustrative stock imagery and do not depict real customers, real events or any real individual."

4. Eligibility

You must be at least 18 years old and capable of entering into a legally binding contract to purchase our Products. The Products are intended for purchase and use by parents, guardians and caregivers of children. The Products are sold to adults only and are not directed at, or intended for purchase by, children.

5. Educational Purpose Only

Our Products are provided solely for general educational and informational purposes. The Content reflects general ideas, strategies and activities relating to reducing children’s screen time and encouraging offline activities. It is not tailored to your child, your family or your circumstances.

6. Medical and Professional Disclaimer

Nothing contained within our Products or the Site should be interpreted as medical, psychological, psychiatric, behavioural, developmental, educational, therapeutic, or healthcare advice, diagnosis or treatment. Our Products are intended solely for educational purposes and are not a substitute for advice from qualified professionals who are familiar with your individual circumstances and those of your child. Always seek the advice of your doctor, paediatrician, psychologist, or other qualified health or education professional with any questions you may have regarding your child’s health, development, behaviour or wellbeing. Never disregard professional advice, or delay seeking it, because of something you have read in our Products or on the Site. If you believe your child may have a medical, psychological or developmental condition, consult a qualified professional before implementing any strategies contained in the Products.

7. Results Disclaimer

Every child and every family is different. We make no representation, warranty or guarantee that you or your child will achieve any particular result from using the Products, including without limitation reduced screen time, improved behaviour, improved emotional regulation, improved sleep, improved communication, improved academic performance, or any other specific outcome. Any examples, illustrations or descriptions of possible outcomes contained in the Products or in our marketing materials are illustrative only. Your results will depend on many factors specific to you and your child, including your child’s age, temperament, existing habits, family environment, and the consistency with which strategies are applied. Individual results vary and no outcome is typical, promised or guaranteed.

8. Illustrative Stories, Examples and Testimonials

The stories, quotes, scenarios, “testimonials” and case studies displayed on the Site and in our marketing materials are illustrative composites. They are fictionalised examples created by the DEEJNZ Limited team to illustrate common parenting situations and the types of outcomes the strategies in the Products are designed to support. They do not represent statements made by actual customers, and any names, images, locations and personal details used are fictitious. Such illustrative stories are not a promise, prediction or guarantee of any result you or your child will achieve; they are provided for explanatory purposes only, and individual results vary as described in Section 7. If we ever publish a testimonial from an actual customer in the future, it will be clearly presented as genuine customer feedback, will reflect that customer’s real experience, and any material connection (such as compensation or a free product) will be disclosed alongside it.

9. No Professional Relationship

Your purchase or use of our Products does not create any therapist–client, psychologist–client, counsellor–client, doctor–patient, teacher–student, coach–client, or any other professional advisory or fiduciary relationship between you and DEEJNZ Limited or the Janine Cartwright brand persona. We do not provide personalised advice, consultations, assessments or treatment of any kind.

10. Parental Responsibility

You remain solely and fully responsible at all times for supervising your children, determining whether any activity, suggestion or strategy contained in the Products is suitable and safe for your child, and making all parenting decisions. Nothing in the Products transfers any parental or supervisory responsibility to the Company.

11. Activity Safety Disclaimer

Some Products may suggest offline activities, games, crafts or outdoor play. You must supervise all activities and assess their safety based on your child’s age, abilities, health, and environment before and during participation. You assume all risk associated with any activity undertaken as a result of using the Products. To the fullest extent permitted by law, DEEJNZ Limited is not responsible or liable for any injury, harm, damage or loss arising from activities undertaken in connection with the Products.

12. Digital Product Delivery

The Products are digital products delivered electronically. Access details or download links are supplied by email or through the Site after successful payment. Delivery is normally immediate or near-immediate; however, temporary delays may occur due to technical issues, payment verification or circumstances beyond our reasonable control. If you have not received access within 24 hours of purchase, contact us at [email protected] and we will assist you. No physical products will be shipped.

13. Account Access and Security

Where login access is provided, you are responsible for maintaining the confidentiality and security of your login credentials. You must not share, sell, or transfer your credentials or allow any person outside your Household to access the Products through your account. You must notify us promptly of any unauthorised use of your account. We may suspend or terminate access where we reasonably believe credentials have been shared or compromised in breach of these Terms.

14. Licence and Permitted Use (Household Licence)

Upon full payment, the Company grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Products for personal, non-commercial use within your Household only. For clarity, your Household means you and members of your immediate family ordinarily residing at the same residential address. You may download, print and use the materials on personal devices belonging to members of your Household for use with your own children or children in your legal care. You may not use the Products for any commercial purpose, including in schools, childcare centres, clinics, coaching businesses or group programmes, without a separate written licence from the Company. Redistribution, resale, sub-licensing, public sharing, or making the Products available to persons outside your Household is strictly prohibited and constitutes a material breach of these Terms.

15. Intellectual Property

All Content, including without limitation PDFs, workbooks, worksheets, guides, templates, checklists, printables, emails, videos, audio, branding, graphics, logos, website content, the “Janine Cartwright” name and persona, and the “21-Day Digital Detox for Kids Transformation System” name together with all variant, abbreviated or successor product names described in Section 1, is and remains the exclusive intellectual property of DEEJNZ Limited or its licensors, and is protected by copyright, trade mark and other intellectual property laws. Nothing in these Terms transfers any ownership of intellectual property to you.

16. Copyright Restrictions

Except as expressly permitted by the Household Licence in Section 14, you may not copy, reproduce, distribute, republish, display, transmit, modify, adapt, translate, create derivative works from, sublicense, sell, share, upload to file-sharing or social platforms, or claim ownership of the Products or any Content, in whole or in part. Unauthorised use may result in immediate termination of your licence without refund and may expose you to civil and criminal liability.

17. Artificial Intelligence Restrictions

The Products and Content may not be used, in whole or in part, to train, fine-tune, prompt-engineer or otherwise develop any artificial intelligence system, machine learning model, large language model, dataset or derivative commercial AI product, without the prior written permission of DEEJNZ Limited. Scraping, text and data mining, or automated extraction of the Content is prohibited.

18. Pricing and Payment

All prices are displayed at checkout and are payable in full before access to the Products is granted. Prices may change at any time without notice; changes do not affect purchases already completed. Payments are processed by third-party payment processors, and by purchasing you also agree to the applicable processor’s terms. Unless expressly stated otherwise at checkout, prices are inclusive or exclusive of applicable taxes as indicated at the point of sale.

19. Refund Policy (30-Day Money-Back Guarantee)

19.1 Refund window. We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you may request a refund within 30 days of the date of purchase by emailing [email protected] from the email address used at checkout, stating your order details and the reason for your request.

19.2 Processing. Approved refunds will be issued to the original payment method within 10 business days of approval. We may ask reasonable questions about your experience with the Product to help us improve, but answering them is not a condition of receiving a refund within the 30-day window.

19.3 Refusal of refunds. We reserve the right to refuse a refund, to the extent permitted by law, where there is evidence of fraud, abuse of the refund policy, repeated refund requests across multiple purchases, bulk or substantial downloading of the Products followed by a refund request that indicates the guarantee is being exploited to obtain the Products for free, unlawful sharing or redistribution of the Products, or a chargeback initiated without first contacting us.

19.4 After the refund window. Refund requests made more than 30 days after purchase are not accepted, except where a refund or other remedy is required by the New Zealand Consumer Guarantees Act 1993 or other applicable mandatory consumer protection law.

19.5 Chargebacks. If you believe a charge is incorrect or you are dissatisfied, please contact us first at [email protected] so we can resolve the issue, which is usually faster than a bank dispute.

19.6 Consumer rights not affected. Nothing in this Refund Policy limits or excludes any right or remedy you have under applicable mandatory consumer protection legislation, including the New Zealand Consumer Guarantees Act 1993, the Australian Consumer Law, or equivalent laws in your jurisdiction.

20. Consumer Rights

Our Products come with guarantees that cannot be excluded under applicable consumer protection legislation. Nothing in these Terms excludes, restricts or modifies any mandatory rights or remedies you may have under the New Zealand Consumer Guarantees Act 1993, the New Zealand Fair Trading Act 1986, the Australian Consumer Law, or any equivalent mandatory consumer protection law in your jurisdiction. Where the Products are acquired for business purposes, and to the extent permitted by law, the parties agree that the Consumer Guarantees Act 1993 does not apply.

21. Taxes

You are responsible for any taxes, duties or levies applicable to your purchase in your jurisdiction, except where we are required by law to collect and remit them (for example, New Zealand GST where applicable). Any taxes we are required to collect will be shown at checkout.

22. Privacy

Your use of the Site and Products is also governed by our Privacy Policy, available on the Site, which explains what personal information we collect, how we use it, and your rights. By purchasing or using the Products you acknowledge that you have had the opportunity to read the Privacy Policy.

23. Email Communications

By purchasing our Products or subscribing on the Site, you consent to receive transactional emails (such as receipts, delivery of access details, and important service notices) and, where legally permitted, marketing emails. Marketing emails are sent in accordance with the New Zealand Unsolicited Electronic Messages Act 2007 and equivalent laws in your jurisdiction. Every marketing email includes a functional unsubscribe link, and you may unsubscribe from marketing emails at any time without affecting delivery of transactional emails related to your purchase.

24. Website and Product Availability

While we aim to keep the Site and Products available at all times, we do not guarantee uninterrupted, timely, secure or error-free availability. Access may be suspended temporarily for maintenance, updates or reasons beyond our reasonable control.

25. Product Updates and Changes

We may improve, update, modify, or add to the Products at any time. We may discontinue a Product, provided that if a Product you have purchased is discontinued, we will use reasonable efforts to give you an opportunity to download your purchased materials before access is withdrawn, or otherwise provide a remedy consistent with your rights under applicable consumer law.

26. Third-Party Links and Services

The Site or Products may contain links to third-party websites, tools or resources. These are provided for convenience only. We do not control and are not responsible for the content, products, services or privacy practices of third parties, and a link does not imply endorsement.

27. Limitation of Liability

To the fullest extent permitted by law: (a) DEEJNZ Limited, its directors, employees, contractors and agents shall not be liable for any indirect, consequential, incidental, special or exemplary damages, or for any loss of profits, data, goodwill or anticipated savings, arising out of or in connection with the Products, the Site or these Terms; and (b) the total aggregate liability of DEEJNZ Limited for all claims arising out of or in connection with the Products, the Site or these Terms shall not exceed the total amount you paid for the relevant Product. Nothing in this Section limits liability that cannot be limited or excluded by law, including liability under mandatory consumer protection legislation, or liability for fraud.

28. Indemnity

You agree to indemnify and hold harmless DEEJNZ Limited, its directors, employees, contractors and agents from and against any claims, damages, losses, liabilities, costs and expenses (including reasonable legal fees) arising from your misuse of the Products or the Site, your breach of these Terms, or your violation of any law or the rights of any third party.

29. Force Majeure

DEEJNZ Limited is not liable for any delay or failure to perform its obligations caused by events beyond its reasonable control, including natural disasters, fire, flood, epidemics or pandemics, internet or telecommunications outages, cyber attacks, hosting or platform failures, payment processor interruptions, strikes, war, or acts of government.

30. Termination

We may suspend or terminate your access to the Products or the Site, without refund where permitted by law, if you materially breach these Terms, including by unauthorised sharing, redistribution, or infringement of our intellectual property. Sections that by their nature should survive termination (including Sections 15–17, 27, 28 and 32) survive termination. You may stop using the Products at any time; refunds are governed by Section 19.

31. Assignment

We may assign, novate or transfer our rights and obligations under these Terms, in whole or in part, to any successor of our business (including in connection with a sale, merger or restructuring of DEEJNZ Limited or the Janine Cartwright brand) without your consent, provided your rights under these Terms are not materially diminished. You may not assign or transfer your rights or obligations under these Terms, including your licence to the Products, without our prior written consent.

32. Governing Law and Dispute Resolution

32.1 Governing law. These Terms, and any dispute or claim arising out of or in connection with them or the Products, are governed by the laws of New Zealand.

32.2 Informal resolution first. If a dispute arises, you agree to first contact us at [email protected] with a description of the issue, and both parties will attempt in good faith to resolve the dispute informally within 30 days before commencing formal proceedings.

32.3 Jurisdiction. Subject to Section 32.4, the parties submit to the exclusive jurisdiction of the courts of New Zealand for any dispute arising out of or in connection with these Terms or the Products.

32.4 Disputes Tribunal and mandatory consumer rights. Nothing in this Section prevents you from bringing a claim in the New Zealand Disputes Tribunal (for claims within its monetary threshold) or from exercising any mandatory consumer rights or bringing proceedings in your local courts or tribunals where applicable consumer protection law in your country of residence gives you that right and it cannot be excluded by agreement.

33. Changes to These Terms

We may update these Terms from time to time. The current version will always be published on the Site with its effective date. Changes apply prospectively from the date they are published and do not affect purchases already completed, except where required by law. Your continued use of the Site or Products after changes are published constitutes acceptance of the updated Terms.

34. Severability

If any provision of these Terms is held to be invalid, illegal or unenforceable, that provision will be severed or read down to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

35. No Waiver

Any failure or delay by the Company to enforce any provision of these Terms does not constitute a waiver of that provision or of the right to enforce it later.

36. Entire Agreement

These Terms, together with our Privacy Policy and any specific terms presented at checkout, constitute the entire agreement between you and DEEJNZ Limited regarding the Products and supersede all prior communications, representations and agreements, whether written or oral, relating to their subject matter. Nothing in this Section excludes liability for statutory representations that cannot be excluded by law.

37. Electronic Acceptance

By clicking to purchase, downloading, accessing or using our Products, you confirm that you have read, understood and agree to these Terms. Electronic acceptance has the same legal effect as a handwritten signature to the extent permitted by applicable law, including the New Zealand Contract and Commercial Law Act 2017.

38. Contact

DEEJNZ Limited Email: [email protected]

For refund requests, delivery issues, or questions about these Terms, please include your order number and the email address used at checkout.
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Subscription Terms and Conditions (For the $1/day Product)
What You're Signing Up For

The Screen-Time Situation of the Month membership is $30/month, billed automatically once a month, starting today.

This is not the $47 Digital Detox for Kids Transformation System, discounted. It's a separate, ongoing service: a new practical guide every month, addressing a specific screen-time situation that comes up as your family's life changes — a new sibling, a sleepover, a new school year, and more as new months are added — none of which are covered in the core $47 system.

Billing

You're charged $30 today, and then $30 on the same date each month, automatically, until you cancel.

This is a single monthly charge, not a series of daily charges — "$1/day" is how we describe the price, not how it's billed.

Cancellation

You can cancel anytime by emailing us at [email protected]. There is no self-serve cancel option in your account yet — cancellation is handled by email for now. There is no minimum commitment beyond the current month you've already paid for — cancelling stops future charges; it does not refund the current month already in progress (see Refunds below for the one exception).

Cancelling after your first payment means you keep access through the end of that paid month, then billing stops. Email us before your next billing date to make sure it's processed in time.

Refunds

This is a different guarantee from the $47 product's 30-day, no-questions-asked refund — a subscription is an ongoing service, not a one-time purchase, so the terms are necessarily different, and we want to be upfront about exactly how.

First month only: if the membership isn't a fit, email us within 7 days of your first charge for a full refund of that first month. After 7 days, that month's charge is final.

Every month after the first: no refunds on a given month's charge once it's been billed — email us to cancel before your next billing date instead, so you're never charged for a month you don't want. A renewal reminder before each charge isn't standard for this kind of subscription, so it's on you to email ahead of a date you don't want billed; consider setting your own reminder if you're unsure you'll want to continue past a given month.

What You Get Each Month

One new guide delivered to the email on file, once a month, for as long as your subscription is active. Guides are written for the same age range as the core $47 system (parents of kids roughly 0-8) and follow the same practical, script-based format.

Access After Cancelling

Guides already delivered to you before cancellation are yours to keep. No further guides are sent once your subscription ends.

Contact

Questions about your subscription, billing, or a refund request: [email protected]